The Modern Approach to Decentralized Services: Giving Employees Top-tier Options for Support

September 25, 2023
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Workplace Wellness

Businesses have a lot of support roles they must fill in order to remain competitive. In the modern era, technological advancements have increased employee expectations for top-tier options and benefits. And employers who want the best employees understand that benefits and support really do matter when it comes to the well-being of their teams. 

Role of Support Functions: Predictions affirmed

In today’s fast-paced business landscape, staying competitive is a constant challenge. Rapid technological advancements, coupled with employees’ high expectations, have reshaped the way companies operate. The role of support functions within businesses has transformed. To understand the significance of this evolution, let’s take a journey back to the 1980s when visionary economist Peter Drucker made a thought-provoking prediction.

As an influential thinker and management consultant, Peter Drucker urged corporations to consider unbundling their services. In Sell the Mailroom, Drucker anticipated that “More and more people working in and for organizations will actually be on the payroll of an independent outside contractor.” And his predictions have been proven correct. By unbundling clerical work and other assistance functions, many organizations can now offer a full suite of benefit options.

Leveling the Playing Field:

Recruiting top talent is not easy, especially if benefits packages and workplace support are no match for larger organizations. One of the best aspects of unbundling support is how it levels the playing field between smaller and medium-sized organizations and their larger counterparts.

Business Support Roles Continue to Evolve:

What are the advantages of unbundling support functions? As Peter Drucker astutely pointed out, support work is expensive. Paying for extra personnel to create and execute many of these options is simply unaffordable for many businesses. The major benefits of unbundling these tasks from the core business operations include: 

1. Cost Efficiency: Support work, such as clerical tasks and administrative functions, can be costly to maintain in-house. Outsourcing these tasks to independent contractors or specialized service providers can significantly reduce operational expenses.

2. Access to Specialized Expertise: Independent contractors often specialize in specific support functions. By outsourcing, companies can tap into the expertise of these specialists, ensuring high-quality support services.

3. Enhanced Flexibility: Unbundling allows businesses to scale their support functions up or down as needed. Much like selecting from a menu, each organization can identify what best compliments their existing options.

4. Improved Focus on Core Competencies: By offloading specific support functions, companies can divert their resources and energy toward their core competencies and strategic objectives. This helps them to enhance their competitiveness. 

Embracing the future for support roles:

As we continue to navigate the ever-changing business landscape, staying competitive will require adaptability and a willingness to embrace innovative approaches to support roles. Unbundling these functions is not merely an option; it’s a strategic imperative for businesses looking to thrive in the modern era. So, whether you’re a startup, a mid-sized company, or a large corporation, consider the benefits of unbundling assistance functions as you chart your path to success in the years ahead.

Where Treo fits in:

Are you curious about all the ways employees benefit from comprehensive wellness support? When your team is thriving, your organization is thriving. That’s why Treo offers a customizable experience, providing a central wellness hub for organizations that want to reduce the friction their employees face as they navigate their benefits. 

Treo offers a single-point platform where employees can quickly find what they are looking for. This removes the friction in finding information related to company-specific offerings, like health and dental care, volunteer opportunities, and support options related to forming healthier habits. With Treo, employees can see all benefit-related links in one space. And white-labeling keeps your organization front and center, creating a cohesive experience. Eager to learn more? Email us at info@treowellness.com to find out all the ways employees engage with Treo on their path to discovering their healthier lifestyle.  

As Treo’s Global Wellness Researcher, Karlie uses recent research findings to support healthier daily habits. Karlie earned her doctorate in Neuroscience and Behavior and bachelors in Health and Exercise Science.

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